:root{--bg: #f8f9fa;--surface: #ffffff;--text: #212529;--muted: #6c757d;--border: #dee2e6;--line: #edeef0;--row-hover: #f5f5f7;--primary: #7a5c34;--primary-hover: #654d2b;--ok: #28a745;--info: #17a2b8;--err: #dc3545;--danger-text: #d9534f;--radius: 4px;--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Ubuntu, "Noto Sans", Arial, sans-serif}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;font-family:var(--font);font-size:14px;line-height:1.5;color:var(--text);background:var(--bg)}h1,h2{margin:0}#login-view{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:16px}#login-form{max-width:360px;width:100%;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 1px 2px #0000000d;padding:20px;display:flex;flex-direction:column;gap:12px}.brand{margin:0 0 16px;padding-bottom:16px;border-bottom:1px solid 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button{flex:1}.call-green{background:var(--ok);border-color:var(--ok)}.call-green:hover{background:#218838;border-color:#218838}.call-red{background:var(--err);border-color:var(--err)}.call-red:hover{background:#bb2d3b;border-color:#bb2d3b}.status{font-size:13px;color:var(--muted);margin:0}.status.ok{color:var(--ok)}.status.warn{color:#b26a00}.status.err{color:var(--err)}.error{color:var(--err);font-size:13px;min-height:16px;margin:0}.wrapup{display:flex;flex-direction:column;gap:8px;border-top:1px solid var(--border);padding:10px 12px}.wrapup h2{font-size:14px}.wrapup textarea{resize:vertical}.wrapup-actions{display:flex;gap:8px;align-items:center}.wrapup-actions button:first-child{flex:1}.sp-incoming{background:#fff;border-bottom:1px solid var(--border);padding:14px;text-align:center}.sp-inc-label{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}.sp-inc-name{font-size:16px;font-weight:600;margin:4px 0 10px}.sp-inc-actions{display:flex;gap:8px}.sp-inc-actions button{flex:1}.contact-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:0 1px 2px #0000000d}.contact-top{display:flex;align-items:center;gap:12px}.contact-avatar{width:48px;height:48px;border-radius:50%;background:var(--primary);color:#fff;display:flex;align-items:center;justify-content:center;font-size:20px;font-weight:600;flex:0 0 auto}.contact-name{font-size:18px;font-weight:600}.contact-sub{color:var(--muted);font-size:13px}.contact-fields{display:flex;flex-wrap:wrap;gap:8px 24px;margin-top:12px}.contact-field{font-size:13px}.contact-field span{color:var(--muted);margin-right:6px}@keyframes ring-pulse{0%,to{box-shadow:0 8px 30px #00000040}50%{box-shadow:0 0 0 4px #28e07aa6,0 8px 30px #0000004d}}.softphone.ringing{animation:ring-pulse 1.1s ease-in-out infinite}.softphone.ringing .sp-head{background:#218838}@keyframes inc-flash{0%,to{background:#fff}50%{background:#eafaf0}}.sp-incoming{animation:inc-flash 1.1s ease-in-out infinite}.log-list{list-style:none;margin:0 0 8px;padding:0;display:flex;flex-direction:column;gap:8px}.log-item{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:10px 12px}.log-item.act{border-left:3px solid var(--primary)}.log-meta{font-size:11px;color:var(--muted);margin-bottom:4px}.log-body{font-size:13px;line-height:1.5}.o-list tbody tr.clickable{cursor:pointer}.rec-card{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:16px;box-shadow:0 1px 2px #0000000d;margin-bottom:8px}.rec-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px 24px}.rec-field span{display:block;font-size:12px;color:var(--muted);margin-bottom:3px}.rec-field>div{font-size:14px}.rec-note{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:14px;font-size:14px;line-height:1.6}.muted{color:var(--muted)}#rec-back{margin-right:12px}.rec-field .badge{display:inline-block;width:auto;max-width:max-content;vertical-align:middle}.modal{position:fixed;top:0;right:0;bottom:0;left:0;z-index:200;display:flex;align-items:center;justify-content:center;padding:16px}.modal-backdrop{position:absolute;top:0;right:0;bottom:0;left:0;background:#0006}.modal-box{position:relative;background:#fff;border-radius:8px;box-shadow:0 20px 60px #0000004d;width:100%;max-width:640px;max-height:85vh;display:flex;flex-direction:column;overflow:hidden}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--border)}.modal-head h2{font-size:16px}.modal-x{background:none;border:none;color:var(--muted);font-size:16px;cursor:pointer;padding:2px 8px}.modal-x:hover{background:var(--row-hover);color:var(--text);border-radius:var(--radius)}.modal-body{padding:16px;overflow-y:auto}.modal-h2{font-size:14px;margin:16px 0 8px}.splash{min-height:100vh;display:flex;align-items:center;justify-content:center}.spinner{width:28px;height:28px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.nav-logo{height:22px;display:block}.login-logo{background:var(--primary);margin:-20px -20px 18px;padding:18px;text-align:center;border-radius:var(--radius) var(--radius) 0 0}.login-logo img{height:30px;display:inline-block}